Ketamine is an emerging therapeutic modality primarily used for Treatment-Resistant Depression. Although, it has significant research supports that it can be helpful with other mental health problems like Anxiety, PTSD, Grief, Substance use, and others.

If you have tried two or more anti-depressant medications, and are still struggling with depression or anxiety, then Ketamine Therapy may help. Ketamine comes in two forms in our office, intramuscular and nasal spray. Ask your provider if you qualify for insurance to cover the treatments.

For more information on Ketamine Therapy go to our Services Tab.

Ascent Mental Health is focused in Utah County. We have two locations, one in Payson, UT and the other in Orem, UT.

If you need directions please visit our Locations Page to find our offices and Google Maps.

We currently see by appointment only, but we have no wait to meet with one of our providers. If you would like to see us, please fill out our form on our Request To Be Seen page!

Yes! We offer telehealth options with our providers! Visit our Providers page to visit a provider virtually.

If you have a balance and have questions about it, feel free to call our billing manager, Amanda, at 801-609-1033. She would be happy to explain the codes, reason for billing them, and what your insurance company has reflected as your benefit for the service provided.

Co-payment/Co-insurance: A copay/coinsurance is a portion of the charge for the appointment that the member is responsible for. This amount may be a specific dollar amount, a percentage of the total charge, or a combination of the two.

Deductible – A deductible is a set dollar amount a member must pay out-of-pocket before benefits kick in. Rates for the services are set by the insurance company. Deductibles are often listed dually, by individual and family. This means that if you have a $500/$800 deductible it means that $500 must be met for one family member OR $800 by the family before insurance will begin paying for services. Deductibles renew at your plan’s policy year (e.g., calendar or fiscal).

Out-of-Pocket – The out-of-pocket maximum is a specific dollar amount that the member must pay towards their insurance for a given time period. Once you have met your out-of-pocket, your insurance will cover 100% of the cost of covered services during your plan’s policy year.

In Network – Each insurance company has a network of providers that they are contracted with. To say that a provider is in-network with an insurance company means the provider is contracted and you can see that provider and have the visit covered by the insurance company within the terms of your policy. Please visit the provider’s page to view which insurances each provider is in-network with.

Out-of-Network – Sometimes insurance plans have an out-of-network benefit, which will typically require the member to pay more per visit. If the member's insurance does not have out-of-network benefits the insurance will not reimburse services for an out-of-network provider.

All refill requests need to be requested to our office directly from the patient. We do not accept refill requests from pharmacies. This is because the provider needs to screen for appointment requirements. If a controlled substance is prescribed, it is required to see the patient at a minimum of every three months. If you need a refill on any medication, please contact the office at 801-609-2448 either through a phone call or text, or email us at contact@ascentmh.com